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Contact Us
We're Here to Help You Succeed.
Get in touch with our platform support team. Whether you are a landlord setting up properties, a tenant with payment questions, or a legal advisor, our team is ready to assist.
Direct Contact Channels
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Headquarters
LUXLOYER HQ
Douala & Yaoundé, Cameroon
call
Telephone Support
+237 670 000 000 / +237 690 000 000
Mon – Fri: 8:00 AM – 6:00 PM (WAT)
mail
Email Support
support@loyer.com
24/7 ticket & inquiry response
Priority Onboarding
Are you a Landlord with 10+ Units?
Request a dedicated onboarding manager to help import your properties, units, and tenant rosters effortlessly.
Request Dedicated Setup arrow_forwardSend Us a Message
Fill in the form below and our team will get back to you within 24 hours.
Frequently Asked Questions
Quick answers to common inquiries
Mobile Money payments via MTN MoMo are confirmed instantly in real-time. Once the tenant approves the PIN prompt on their phone, the system updates the invoice to PAID and issues a digital receipt immediately.
Landlords can invite tenants directly when adding a unit assignment, and assign lawyers from the Lawyer Management module. The system generates an account and sends login credentials via email.
Loyer supports MTN Mobile Money (MoMo), Credit/Debit Cards (Stripe), PayPal, Cash App, and direct Manual Bank Transfer with proof upload.